2Interact Communication Intelligence
2Interact Communication Intelligence profiles how a person naturally communicates, so a coach or team can see where styles clash and adjust before friction turns into conflict.
Four cards line up side by side, each naming a distinct communication style to compare at a glance.
Reach for this when…
- Two capable people keep grating on each other and neither can say why.
- A team is moving fast but the quiet people never get heard.
- You want shared language for a style clash that isn't just 'personality'.
How to run it
- Have each person complete the 2Interact profile questionnaire.
- Return the individual report on communication preferences and patterns.
- Debrief: where do the styles create strength, where do they create friction?
- Map the whole team's styles side by side.
- Agree communication practices that work across the different styles.
A worked example
Situation. Chidinma Okafor ran Delta Swift Logistics, a freight-forwarding firm in Lagos, Nigeria, and her ops team kept missing each other in meetings - one manager talked in bullet points, another needed the full backstory before he'd commit to anything.
Applied. She had the four team leads complete the 2Interact profile and ran the debrief herself, naming out loud which pairs were talking past each other and why.
Result. The bullet-point manager started sending a one-line context note before meetings. The backstory manager started timing himself. The missed handoffs stopped showing up in the weekly review.
The catch
It's a self-report questionnaire, not a behavioural observation - people answer as they see themselves, which can drift from how others experience them. It needs a trained practitioner to debrief well, or it reads as a horoscope. A style label can also become an excuse ('that's just how I am') instead of a starting point for change.
A style profile describes a pattern, not a verdict. Don't let anyone hide behind it.
Origin: Deon Basson / 2Interact