2Interact Communication Intelligence

In Short

Profile communication style for interpersonal effectiveness
Best for: Deon Basson's communication profiling
2Interact Communication Intelligence is a structured tool for coaching and facilitation. Profile communication style for interpersonal effectiveness. It provides a repeatable framework that can be adapted to individual, team, and leadership development contexts.
Type of tool: Deon Basson's communication profiling
Expected outcomes:
- Improved ability to profile communication style for interpersonal effectiveness
- Improved capacity to where are the communication strengths and where do they create friction? 4
- A concrete action or development plan to take forward from the 2Interact Communication Intelligence process

In Detail

2Interact Communication Intelligence is a diagnostic instrument designed to help coaches, leaders, and facilitators profile communication style for interpersonal effectiveness. It sits within the category of Deon Basson's communication profiling, making it particularly useful for practitioners working on capability development, team performance, and individual growth in organisational settings.

In practice, 2Interact Communication Intelligence is delivered as a 5-step process. The process begins by participants complete the 2Interact Communication Intelligence Profile. The session closes by design communication practices that work for all profile types. The structured approach ensures that participants move through a consistent experience while leaving room for the facilitator to adapt pacing and depth to the group's needs.

2Interact Communication Intelligence is particularly valuable when objective data is needed to anchor a coaching conversation. Assessments reduce the risk of coaching being driven solely by the coachee's self-perception, introducing external reference points that open up new lines of inquiry and development.

How to Use

1. Participants complete the 2Interact Communication Intelligence Profile. 2. Receive a profile covering communication preferences and patterns. 3. Debrief: where are the communication strengths and where do they create friction? 4. Use the profile in team sessions to map the team's communication landscape. 5. Design communication practices that work for all profile types.

Pros and Cons

Pros	Cons
Provides objective, data-driven insights that reduce reliance on self-perception alone Creates a concrete baseline for measuring development progress over time Gives the coachee language and evidence to discuss development needs with stakeholders	Requires validated instruments and trained practitioners to administer and interpret correctly Results can be threatening or demoralising if not framed carefully by the coach Data reflects a point-in-time snapshot and may become outdated as context changes

Created by Deon Basson / 2Interact

When to Use

This tool is suited to the following coaching and facilitation contexts:

Context	Relevant
Individual Coaching	✓
Team Coaching	✓
Leadership Development
Facilitation / Workshop	✓
Online / Virtual

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